Purpose of the Job:
The Claims Processing Technician will operate within guidelines handling individual claims for the Motor Fleet division.
Principal Accountabilities:
• You will be responsible for all the incoming post to the department; involving scanning of all documentation and assigning correspondence to appropriate claims adjusters and team leaders.
• Using our systems including I90 and DMS, you will register new claims and maintain the integrity of the data in the systems with developments and progression of the claim.
• You will also be responsible for routing the claims through to the appropriate claims adjuster in each case.
• You will build effective working relationships with internal colleagues and external 3rd party suppliers.
• You will also support the Claims Adjusters by liaising with our engineers and confirming authorisation for repairs, processing payment for small claims and engineers fees.
• You will undertake other ad-hoc tasks as required.
Education, Qualifications, Knowledge, Skills and Experience:
• Awareness of Motor Claims Processing.
• Educated to a good overall standard.
• Intermediate level of competency in Microsoft Word, Excel and Outlook.
• Good organisational and prioritisation skills.
• Fast accurate typing and data input skills.